Orchard Bank Login

Video demonstration and instructions on how to use the Orchard Bank Login:

Follow These Steps to access your Orchard Bank Account

1. First Enter the Orchard Bank Login address or URL into the address bar of your browser:


2. Then on the empty text field under LOG IN ID, enter your Username or your User ID

3. Next on the empty text field under PASSWORD, enter your Password

4. Click the LOGIN button to proceed to your account


Having trouble logging in to Orchard Bank?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USERNAME and PASSWORD.

1. Next to the LOGIN BUTTON, click the link that says FORGOT LOGIN ID/PASSWORD? 

2. Then follow the instructions there and provide the needed information to retrieve or reset your Username and Password. In this case, you will have to provide the following information:

Last 4 digits of Social Security Number

Account Number

Email Address

Zip Code

3. Once you have entered all the information, click on the CONTINUE button to reset your Username and Password

4. If you are an international customer, click on the link that says INTERNATIONAL CUSTOMER? This will open a pop-up window that will instruct you to call the number at the back of your card


Still having trouble logging in? No worries, simply contact Orchard Bank directly and get help with your Orchard Bank Login:

By Phone

Important Phone Numbers

Customer Service 1-503-293-4037
Lost or Stolen Cards 1-800-283-8373
Technical Support 1-866-904-2147
Mon-Sat 8AM-Midnight ET
PIN Self Select 1-866-548-8714
For the Hearing Impaired (TDD) 1-800-655-9392
Outside the U.S. 1-800-283-8373

By Mail

Mail and Payment Addresses
Payment Address:
Card Services
PO Box 60501
City of Industry, CA 91716-0501 Overnight Address:
Card Services Inc.
ATTN: Exception Dept
2012 Corporate Lane
Suite 108
Naperville, IL 60563

By Email

Please choose an option 

Yes, I'm a current Orchard Bank Credit Card customer and would like to log in to my Account to ask a question using the secure email form. 

Yes, I'm a current Orchard Bank Credit Card customer, but I'm not able to log into my Account or register for online Account access.

No, I'm not a(n) Orchard Bank Credit Card customer and I have general questions.